ActiveX error when Trying to Print form Report Viewer

(0) Share

Report

Posted on by Community Member

When we are looking at a report in CRM Dynamics 2011 Report Viewer and try to use the Print button we are getting the following error:

---------------------------
Message from webpage
---------------------------
Printing is not available. Verify that ActiveX is enabled, or try using Internet Explorer for the desktop.
---------------------------
OK
---------------------------

We currently save them as PDF to print as a work around for now but would really like for this to work. Has anyone seen this error and have a fix for it?

*This post is locked for comments

I have the same question (0)

All responses (11)

Answers (0)

ScottDurow 21 on at

Like (0)

Report

What browser are you using?

Was this reply helpful? Yes No
Royal King 27,686 on at

Like (0)

Report

can you run the crm under compatibility mode in IE browser and check whether it resolves this issue

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

We're running that in IE with all activex controls enabled for testing. Also tried it in Compatibility mode but still getting the same error. It prompts you to install the plugin but deosn't work afterwords.

Was this reply helpful? Yes No
ScottDurow 21 on at

Like (0)

Report

Try running as a user that has admin rights to the local pc - does that work?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

My account has that but I'm still getting that error.

Was this reply helpful? Yes No
Royal King 27,686 on at

Like (0)

Report

take a look at below post it seems this they resolved it by installing some components on the server

blogs.msdn.com/.../reportviewer-2012-control-not-showing-print-icon-when-viewed-from-ie-11-desktop-mode.aspx

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

I looked through that and we are up to date with those updates on our reporting server and it still is not working.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi macbrandwise,

Have you found a solution meanwhile?

I'm having the same problem with one of my customers.

Tycho

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Tycho,

No I still haven't found an Solution to this issue as yet.

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

download and install "SQLServer2012_SP1_CU8"

support.microsoft.com/.../2917531

Was this reply helpful? Yes No