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Here are some options for filing a complaint against NAVI:
1. NAVI Customer Support: 09031-50-8011 The first step would be to try to resolve the issue directly with NAVI.s customer support team. They have processes in place to address customer complaints and try to find a resolution.
2. Consumer Complaint Forums:
- The Reserve Bank of India (RBI) has an online complaint management system (https://cms.rbi.org.in/) where you can file a complaint against NAVI as a regulated non-banking financial company.
- The Indian government also has a National Consumer Helpline (09031-50-8011) where you can register a consumer complaint.
- Sites like Complaintboard.in and Consumercomplaints.in allow you to file public complaints against companies like NAVI.
3. Consumer Forums:
- You can approach the District Consumer Disputes Redressal Forum or the State Consumer Disputes Redressal Commission to file a formal consumer complaint against NAVI.
- The National Consumer Disputes Redressal Commission at the national level is another option for more serious complaints.