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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / The server has rejecte...
Small and medium business | Business Central, N...
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The server has rejected the client credentials

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Posted on by Mekni Aymen 12

How do i resolve the following problem

Server instance: DMD
Tenant ID:
<ii>User:
Type: Microsoft.Dynamics.Nav.Service.WebMetadata.ServiceBrokerException
HttpStatusCode: Unauthorized
Message: <ii>The server has rejected the client credentials.</ii>
StackTrace:
à Microsoft.Dynamics.Nav.Service.ServiceAuthenticationHelper.AuthenticateForServiceCallCore(Func`1 getNavTenant, Func`1 getRequestProperties, Func`1 getWindowsIdentity, Func`3 createException)
à Microsoft.Dynamics.Nav.Service.WebServices.NavWebService.ProcessMessage(Message message)
à SyncInvokeProcessMessage(Object , Object[] , Object[] )
à System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
à System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
à System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
à System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
Source: Microsoft.Dynamics.Nav.Service
HResult: -2146233088
</ii>
  • Community member Profile Picture
    Community member 2 on at
    The server has rejected the client credentials
    is there any news here? i have the same error
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: The server has rejected the client credentials

    Hello,

    In CustomSettings.config file, ensure this key is set to true:

     <add key="ServicesUseNTLMAuthentication" value="True" />

    By default it is set to False.

    Thanks.

  • Mekni Aymen Profile Picture
    Mekni Aymen 12 on at
    RE: The server has rejected the client credentials

    The windows credentials are correct since i'm opening NAV from my windows session. when i try to open the client. it says that the server can't respond and when i check in the event viewer i have the error above

  • Marco Mels Profile Picture
    Marco Mels on at
    RE: The server has rejected the client credentials

    Hello,

    It does look like the Windows credentials are incorrect. Are you trying to authenticate the user in a browser session or what are the repro steps to get into this error?

    Thanks.

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