web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Sales Order Must Be Ap...
Small and medium business | Business Central, N...
Answered

Sales Order Must Be Approved and Released

(0) ShareShare
ReportReport
Posted on by dkkipfer 336

We started receiving this message this afternoon when trying to post sales orders. It was working fine this morning.

"Sales Order XXX must be approved and released before you can perform this action."

Has anyone seen this before? Did a setting get changed somewhere? We have not made any changes to our extensions or made any updates that I'm aware of.

We are on SaaS version 18.3.27240.27381 

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    MahGah Profile Picture
    MahGah 15,529 on at
    RE: Sales Order Must Be Approved and Released

    Hi

    Can you please go to Approval User Setup and see if any of users that trying to post sales order are setup here and they have sales amount? If yes remove the sales amount or give them unlimited sales approval. 

    That is my first guess so far.

    pastedimage1629255595032v1.png

  • dkkipfer Profile Picture
    dkkipfer 336 on at
    RE: Sales Order Must Be Approved and Released

    Hi,

    I have unlimited sales approval and I receive this message when trying to post.

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,529 on at
    RE: Sales Order Must Be Approved and Released

    Hi

    Thank you for checking on that. Can you also please check the workflows to see if any workflow has been Enabled for sales document?

    Side note: we are in version 18.3.27240.27381 as well and we do not have the error you mentioned. 

    Thanks 

    pastedimage1629289857805v1.png

  • dkkipfer Profile Picture
    dkkipfer 336 on at
    RE: Sales Order Must Be Approved and Released

    Thank you for your help! I don't know how a workflow got enabled, but disabling it worked.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 2,828

#2
Sumit Singh Profile Picture

Sumit Singh 2,617

#3
YUN ZHU Profile Picture

YUN ZHU 1,861 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans