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Microsoft Dynamics CRM (Archived)

Add Attachment on Custom Entity

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Posted on by 1,788

I have several custom entities and I require the ability to attach PDFs etc to the records. I know you can add them to Account records etc, but how do you enable this functionality on custom entities please?

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  • Suggested answer
    mscrmba Profile Picture
    on at
    RE: Add Attachment on Custom Entity

    Go to Settings>Customizations>Customize the System>Entities>the entity you want it enabled for.

    On the General tab

    Tick the Notes checkbox

    Save and then publish your changes.

    Notes.PNG

    You can then add a Notes section to the form view.

    Notes.PNG

    Make the section at least 6 rows high as otherwise you won't see the button to attach the attachments.

    Save and then publish your changes.

  • Suggested answer
    Abed Haniyah Profile Picture
    4,287 on at
    RE: Add Attachment on Custom Entity

    Hello MDS,

    After adding note on the custom entity form, then you can add an attachment.

    Hope this helps,

    Abed.

  • Ammar Zaied Profile Picture
    1,670 on at
    RE: Add Attachment on Custom Entity

    Hi MDS,

    add the notes grid to your form. A note can have attachments and has a standard file explorer.

    stackoverflow.com/.../how-to-add-file-attachment-in-campaign-form-in-crm-2011

    blog.appliedis.com/.../document-storage-and-management-with-crm

  • MDS Profile Picture
    1,788 on at
    RE: Add Attachment on Custom Entity

    Great! Turns out it was already enabled on the entity, I just needed to add it to the form.

    Is it possible to remove any of the Communication & Collaboration bits? I don't really want to see Activities in the form?

  • Suggested answer
    Abed Haniyah Profile Picture
    4,287 on at
    RE: Add Attachment on Custom Entity

    Sure, from Activity Tab Properties select Note on default tab :)

    8546.111.png

  • Verified answer
    mscrmba Profile Picture
    on at
    RE: Add Attachment on Custom Entity

    Hi MDS,

    You can default it to Notes:

    Click on the section on the form (in form edit)

    Set the default tab to Notes.

    N20.PNG

    You can, with Jscript, hide the Posts and/or Activities.

    *  See:

    www.crmsoftwareblog.com/.../hide-post-tab-in-social-pane-microsoft-crm-2013  (You may need to remove and then re-add the pane to get this to work.).  

    *  Another blog on the same topic:

    arunpotti.wordpress.com/.../hide-postsactivitiesnotes-from-social-pane-crm-2013

    *  Yet another blog on the same topic: www.dynamicsobjects.com/.../Hide-Post-Tab-in-Social-Pane

  • l ringel Profile Picture
    on at
    RE: Add Attachment on Custom Entity

    is there any other way to do it without notes?

    i would like to do it with a relationship, is that possible?

  • jdecou Profile Picture
    on at
    RE: Add Attachment on Custom Entity

    I didn't realize all you had to do is click in the notes field, thanks!

  • BrookTadesse Profile Picture
    51 on at
    RE: Add Attachment on Custom Entity

    Awesome advice. I do have the Notes (includes attachments) setting enabled on the custom entity's main settings page. However, I do not see the  Notes button on the Form editor. Any ideas why?

    pastedimage1566592405440v1.png

  • jdecou Profile Picture
    on at
    RE: Add Attachment on Custom Entity

    I'm not completely sure but I get the impression that Notes is included as a stand alone module that gets included on the entity level from the general tab instead of something added to the form from the editor.

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