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looking for documentation/confirmation on the number of Recent and Pinned items a user can have in the Unified Interface version of CRM.
Hi bethuwl,
I'm not aware of an official documentation for the number of Recent and Pinned items, even in the legacy web client.
I just can find following document that related to Recent and Pinned records:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/find-your-way-around-dynamics-365-customer-engagement-enterprise?view=op-9-1#move-between-pages-and-records
From what I've tested in the unified interface, the recent items can show the 10 most recent views/records/dashboards, and the pinned items can show 25 views/records/dashboards.
Regards,
Leah Ju
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
Pretty sure I've never seen official documentation on that. Nor have I seen anywhere that can be set.
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