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looking for documentation/confirmation on the number of Recent and Pinned items a user can have in the Unified Interface version of CRM.
Pretty sure I've never seen official documentation on that. Nor have I seen anywhere that can be set.
Hi bethuwl,
I'm not aware of an official documentation for the number of Recent and Pinned items, even in the legacy web client.
I just can find following document that related to Recent and Pinned records:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/find-your-way-around-dynamics-365-customer-engagement-enterprise?view=op-9-1#move-between-pages-and-records
From what I've tested in the unified interface, the recent items can show the 10 most recent views/records/dashboards, and the pinned items can show 25 views/records/dashboards.
Regards,
Leah Ju
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