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We can't save your changes

Posted on by 3,480

Hi:

We have recently been having an issue where we cannot post a Purchase Invoice, when someone else is copying and pasting a journal entry from Excel to General Journals.

Please see the error, below.

Is clearing cache the best way to resolve this?

John

save.jpg

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 69,510 Super User 2024 Season 2 on at
    RE: We can't save your changes

    Hi, If the user has finished copying and pasting, but still cannot post. You can manually end the user's session in Admin Center. 

    pastedimage1671492072463v1.png

    pastedimage1671492123209v2.png

    Of course, the most direct way is to restart the environment.

    https://yzhums.com/20067/

    Hope this helps.

    Thanks.

    ZHU

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