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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Activity pointer question
Microsoft Dynamics CRM (Archived)

Activity pointer question

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Posted on by meenoo 7,316

HI,

I have a doubt about activitypointer. We have a custom entity 'Calls' which is modified from "Case' entity.

Calls entity has one to many relationship with 'tasks' entity. So now if I want to retrieve all the tasks associated to Calls entity, can I use activitypointer since this is a custom entity?

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  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi,

    Every activity record (custom activities included) has both a record in the activitytpointer and entity table. If you use activitypointer you will get the activityid and basic details about the activity. The activityid will be the same on both tables.

    Hope this helps,

    Scott

  • Suggested answer
    Hosk Profile Picture
    Hosk on at

    Yes.  Activitypointer is a way to hold a collection of activities, which could be of different types.

    The activitypointer only holds the guid and a few other details.

    The activitypointer is a complex type because it can hold different activities.

  • ScottDurow Profile Picture
    ScottDurow 21 on at

    You can learn more about activitypointers in the SDK - msdn.microsoft.com/.../gg327870.aspx

  • Aileen Gusni Profile Picture
    Aileen Gusni 44,524 on at

    Hi CRM Programmer,

    "We have a custom entity 'Calls' which is modified from "Case' entity."

    --> If you modify the Case entity, so it is not a custom entity, but it is a Case entity, but you rename the Display Name from Case to Call or Calls..

    You can either using ActivityPointer and then use ActivityType = Task, it has RegardingObjectId field to store the link of relationship and then RegardingObjectTypeCode to store the linked entity code, or you can use Task entity as well if you want to retrieve additional info, such as new custom fields you created in the task entity.

    Hope this helps!

    Thanks.

  • Community Member Profile Picture
    Community Member on at

    Interesting - thank you Aileen for sharing the knowledge.

    Harihar

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