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Microsoft Dynamics CRM (Archived)

Dynamics 365 Portals - can't access user contact info

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Posted on by

Hello everybody,

I can't access the user contact data like the contact full name. Any suggestions?

I can log in into the portal, there is a web role granting read and write access to the user, there is an entity permission configurated to give access to the contact entity. And I've created a custom page and imported a web form from the contact entity, but I'm getting an error on load of the entity form saying: "The record you are looking for couldn't be found.", and the contact exists on CRM.

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I have the same question (0)
  • Mahendar Pal Profile Picture
    45,095 on at

    Hi,

    Can you share some more details, Are you getting this message in CRM ?? have you published your customization properly, normally this error is when you are trying to look for some which is deleted. Sharing screenshot can help.

  • Community Member Profile Picture
    on at

    On the page, the title should be composed with the user full name but it doesn' show and there is no message error. And above the two custom fields should appear the contact form.

    custom_2D00_page_2D00_profile_2D00_error.PNG

    The code for the page:

    <div class="main-form">
        <div class="form-title">
            Profile Information for {{ user.fullname }}
        </div>
        <br>
        <div class="field container">
            <div class="field-title">
                Portal Password :
            </div>
            <div class="field-value-password">
                <input type="password" name="password" class="password" value="password">
            </div>
            <div class="field-button">
                <input type="button" name="edit-button" class="edit-button">
            </div>
        </div>
        <div class="field container">
            <div class="field-title">
                Account Password :
            </div>
            <div class="field-value-password">
                <input type="text" name="password" class="password" value="password">
            </div>
            <div class="field-button">
                <input type="button" name="edit-button" class="edit-button">
            </div>
        </div>
        <br>
        <div class="container">{% entityform name:'Customer Portal - My Profile' %}</div>
    </div>


    <div class="main-form">
    <div class="form-title">
    Profile Information for {{ user.fullname }}
    </div>
    <br>
    <div class="field container">
    <div class="field-title">
    Portal Password :
    </div>
    <div class="field-value-password">
    <input type="password" name="password" class="password" value="password">
    </div>
    <div class="field-button">
    <input type="button" name="edit-button" class="edit-button">
    </div>
    </div>
    <div class="field container">
    <div class="field-title">
    Account Password :
    </div>
    <div class="field-value-password">
    <input type="text" name="password" class="password" value="password">
    </div>
    <div class="field-button">
    <input type="button" name="edit-button" class="edit-button">
    </div>
    </div>
    <br>
    <div class="container">{% entityform name:'Customer Portal - My Profile' %}</div>
    </div>

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