RE: Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.
hello, this also happened to us in a customer environment, although the job name was different (FirstPartySync) .
In that case we had to open a ticket to Microsoft and request an analysis of the error and where it originated.
In our case, a change introduced in the environment caused the update to fail.
We introduced this command in a precise part of the code and re-published the affected app.
if GetExecutionContext() = ExecutionContext::Upgrade then
exit;
then I suggest you proceed with a ticket opening.
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