web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

(0) ShareShare
ReportReport
Posted on by 10

Trying to update to 22.0 from 21.5 and receiving this error.

pastedimage1681740484013v1.png

Any experience or ideas on what's causing this issue?

Thanks

I have the same question (0)
  • Suggested answer
    Mohana Yadav Profile Picture
    60,993 Super User 2025 Season 2 on at

    Microsoft released a new version of BC22 due to some upgrade issues.

    Please download the new version and try again.

    www.microsoft.com/.../details.aspx

  • Suggested answer
    Gianfranco C. Profile Picture
    370 on at

    hello, this also happened to us in a customer environment, although the job name was different (FirstPartySync) .

    In that case we had to open a ticket to Microsoft and request an analysis of the error and where it originated.

    In our case, a change introduced in the environment caused the update to fail.

    We introduced this command in a precise part of the code and re-published the affected app.

           if GetExecutionContext() = ExecutionContext::Upgrade then

               exit;

    then I suggest you proceed with a ticket opening.

    Translated with www.DeepL.com/Translator (free version)

  • Steven Nettleship Profile Picture
    65 on at

    We are still seeing this even on Environments that were never Cloud Migrated, have you had a solution from MS yet? We have multiple sites now that are not able to upgrade from v21 to v22

  • SeanLo Profile Picture
    on at

    We have the same issue (Cloud version) for our Production environment.

    Sandbox updated correctly but I notice the Sandbox version is different (22.1.55890.56216) whereas the version available for Production is  22.0.54157.54644

  • Juliem Profile Picture
    377 on at

    We are experiencing the same issue with multiple environments

    3 different clients, all Cloud based, never migrated, sandboxes and production environments.

    Any update from Microsoft?

  • NatJam Profile Picture
    on at

    We are facing exactly the same issue. These are the last two client environments that required updating. We have looked at the telemetry on successfully updated environments and found the initial 22 update had a different serial 22.0.54157.57337.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 3,143

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 1,694 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,067 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans