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Small and medium business | Business Central, N...
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Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

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Posted on by 10

Trying to update to 22.0 from 21.5 and receiving this error.

pastedimage1681740484013v1.png

Any experience or ideas on what's causing this issue?

Thanks

  • NatJam Profile Picture
    on at
    RE: Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

    We are facing exactly the same issue. These are the last two client environments that required updating. We have looked at the telemetry on successfully updated environments and found the initial 22 update had a different serial 22.0.54157.57337.

  • Juliem Profile Picture
    287 on at
    RE: Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

    We are experiencing the same issue with multiple environments

    3 different clients, all Cloud based, never migrated, sandboxes and production environments.

    Any update from Microsoft?

  • SeanLo Profile Picture
    on at
    RE: Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

    We have the same issue (Cloud version) for our Production environment.

    Sandbox updated correctly but I notice the Sandbox version is different (22.1.55890.56216) whereas the version available for Production is  22.0.54157.54644

  • Steven Nettleship Profile Picture
    65 on at
    RE: Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

    We are still seeing this even on Environments that were never Cloud Migrated, have you had a solution from MS yet? We have multiple sites now that are not able to upgrade from v21 to v22

  • Suggested answer
    Gianfranco C. Profile Picture
    370 on at
    RE: Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

    hello, this also happened to us in a customer environment, although the job name was different (FirstPartySync) .

    In that case we had to open a ticket to Microsoft and request an analysis of the error and where it originated.

    In our case, a change introduced in the environment caused the update to fail.

    We introduced this command in a precise part of the code and re-published the affected app.

           if GetExecutionContext() = ExecutionContext::Upgrade then

               exit;

    then I suggest you proceed with a ticket opening.

    Translated with www.DeepL.com/Translator (free version)

  • Suggested answer
    Mohana Yadav Profile Picture
    60,209 Super User 2025 Season 1 on at
    RE: Error: Update failed with an internal error FirstPartyUpgradeLogic and is being investigated.

    Microsoft released a new version of BC22 due to some upgrade issues.

    Please download the new version and try again.

    www.microsoft.com/.../details.aspx

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