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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Default delivery addre...
Supply chain | Supply Chain Management, Commerce
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Default delivery address for Sales order

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Posted on by fspafj 257

Hi all,

I have a question about the default delivery address when creating new Sales order. In case I have many delivery addresses for a Customer, I would like to know which one will be selected by default when creating a new Sales order for that customer. From what I am testing, it seems random and not follow any rule (address with lowest/highest Location ID, or Primary set to Yes etc..)

Thanks in advance.

I have the same question (0)
  • Suggested answer
    Mehdi AMRANI Profile Picture
    Mehdi AMRANI 1,422 on at

    Hi potato,

    It's supposed to be the one with Primary set to Yes.

    Regards,

    Mehdi

  • Verified answer
    Danny Bilodeau Profile Picture
    Danny Bilodeau 4,918 Super User 2025 Season 2 on at

    Hi Potato,

    Try this:

    On desired Address click More Options> Advanced.  

    pastedimage1648242380798v1.png

    In the Purpose, add <Delivery>

    pastedimage1648242832649v3.png

    Close that for and then chose More Oprions>Set defaults.  On that form:chose the default address (represented by Location ID) for Delivery.

    pastedimage1648242445667v2.png

    Try and test that it works correctly.

    Regards,


    Danny

  • fspafj Profile Picture
    fspafj 257 on at

    Hi Danny,

    The address set as Default with type Delivery it is.

    Thank you for your help!

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