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Small and medium business | Business Central, N...
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Customer approval workflow

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Posted on by 40

Hi All,

Please let me know if there any OOTB solution for below requests?

Approver wants see in what field the changes made in customer card by the user before approving an entry.(new customer creation is one type of a change).

Thanks in advance.

Regards,

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Marlon,

    In Business Central, you can turn on Change Log for the Customer Card and select specific fields you would like to track, Insertion, Modify, and Delete. It will record any of these changes and you can see these on the Change Log Entries page.

    If you are looking for a way to tell the Approver specifically upon receipt of the Approval email, I can only think of an extension to write the fields effected into the email message. I think its easier to show Change Log.

    Thanks,

    Steve

  • Marlon Anthony Profile Picture
    40 on at

    Thanks Steven for for these suggestion, customer agreed to go ahead with an extension.

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