web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Folders greyed ou...
Microsoft Dynamics CRM (Archived)

CRM Folders greyed out on outlook

(0) ShareShare
ReportReport
Posted on by Community Member

Hi All

Please assist,

I have a user here when she clicks on CRM Folders they are greyed out. Please see the below screenshot, she tried accessing her accounts and no records came up.

*This post is locked for comments

I have the same question (0)
  • empath-e CRM Profile Picture
    empath-e CRM 1,136 on at

    Hi,

    There is no screenshot attached. Does it display "We didn't find anything to show here" If so, check out the link below:

    support.microsoft.com/.../microsoft-dynamics-365-for-outlook-is-unable-to-render-webpages-after

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans