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Generate EFT File Multiple Times

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Posted on by tlhgolfer

I have a customer who was generating the EFT file and the power went out. It did mark everything as exported, but the file did not complete. Does anyone know if there is a way to regenerate the EFT file from a payment journal other than voiding and reentering?

Thanks in advance,

Tanya

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Frank Cormier 22 on at

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RE: Generate EFT File Multiple Times

I had encountered the same issue for my customer. While I understood that voiding and re-entering the values was the correct procedure, this is very cumbersome - especially if there are many payments in the journal.

There should be a way to reverse and recreate the entries rapidly.
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Tammy Torgerson on at

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RE: Generate EFT File Multiple Times

Hello Tanya,

Thank you for reaching out to with this questions.

If you have tried the step to Generate EFT File, but that is not available as it was expected to have already generated, then it is not possible to immediately re-generate the EFT file. It is necessary to go through the void and re-entry process.