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Service Credit Memo Location

Posted on by 222

HI BC Gurus,

I had a question about the Ship-to fields on the Service Credit Memo.

It only gives me the option to use my company's location code but not the customer's location code. Why is that? 

Thanks! 

  • O3I Profile Picture
    O3I 222 on at
    RE: Service Credit Memo Location

    Thanks Josh! We are not crediting them for stock or an item and nothing is being returned to the warehouse. We are crediting them for charges (rent/services) that were taxed based on the ship-to code (i.e. location) on the original transaction. How can we do this?

  • Suggested answer
    JAngle Profile Picture
    JAngle 33,159 on at
    RE: Service Credit Memo Location

    If you’re crediting then stock or an item will be sent back to your warehouse. So the ship-to is your location code

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