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Small and medium business | Business Central, N...
Answered

Document Layout - Email Body

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Posted on by 62

Dear all, 

I would like to send 1 report ID (Sales Invoice) to several récipients (at least 5 different emails adresses). No problem for that, i add as many lines as i have deferents emails.

Howerver, when i select Email Body Layout Description, the body of the email (description) is only sent to the first recepient of my list where "Use for Email Body" is ticked by default. The other ones do not received email body :

pastedimage1666355363209v1.png

Mail received to the first email with the option ticked is this one (correct)

pastedimage1666272076206v1.png

the second mail which does not contain any email body 

pastedimage1666272206969v2.png

I have the same question (0)
  • Suggested answer
    Dallefeld Profile Picture
    211 User Group Leader on at

    Two things to try.... 1) put both email addresses on the same line or 2) populate the email body in the document layout

  • DUGUE Profile Picture
    62 on at

    Thanks Kim for your help. Those setups have been already done but not work. Any other idea ?

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Your document layout related to order confirmation (1305) while your test relates to a Statement which is a different report.

    Thank you.

  • DUGUE Profile Picture
    62 on at

    Hello Marco, thanks for your feedback, so you are right, it is diferrent of what i have written. I wrong copy of my screen. But it is the same, the problem is still the same as well

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    And I tested the scenario with Statement and all mails receive the correct mail with body and attachment.

    Thanks.

  • DUGUE Profile Picture
    62 on at

    so, it is a great news for me ! But, did you add differrent lines with different email addresses ? not all you email addresses are in the same lines ? because if mails are stocked on the sames field "Send To Email" it works for me also. Pb : we need to add 5 to 10 different emails and in a field we are restraint to 70 caracters, so around 2, 3 emails addresses unfortunatly

    Scenario 1

    pastedimage1666356931787v1.png

    Scenario 2

    But in case of emails are in a separate field/lines, this not works

    pastedimage1666356951515v2.png

  • Verified answer
    DAnny3211 Profile Picture
    11,397 on at

    hi

    the only way to solve it as you would like is to develop a customisation
    maybe imagine creating a table linked to document Layout 1 -> N where you can insert a certain number of mails (1 record -> 1 mail) and then act on this event in the Document Mailing codeunit:

    pastedimage1666375271929v2.png

    regards

    DAniele

  • DUGUE Profile Picture
    62 on at

    thank you Daniele, this is clear.

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