Document Layout - Email Body

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Posted on by DUGUE

Dear all,

I would like to send 1 report ID (Sales Invoice) to several récipients (at least 5 different emails adresses). No problem for that, i add as many lines as i have deferents emails.

Howerver, when i select Email Body Layout Description, the body of the email (description) is only sent to the first recepient of my list where "Use for Email Body" is ticked by default. The other ones do not received email body :

Mail received to the first email with the option ticked is this one (correct)

the second mail which does not contain any email body

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Dynamics 365 Business Central

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Dallefeld 225 User Group Leader on at

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Two things to try.... 1) put both email addresses on the same line or 2) populate the email body in the document layout

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DUGUE 62 on at

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Thanks Kim for your help. Those setups have been already done but not work. Any other idea ?

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Marco Mels Microsoft Employee on at

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Hello,

Your document layout related to order confirmation (1305) while your test relates to a Statement which is a different report.

Thank you.

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DUGUE 62 on at

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Hello Marco, thanks for your feedback, so you are right, it is diferrent of what i have written. I wrong copy of my screen. But it is the same, the problem is still the same as well

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Marco Mels Microsoft Employee on at

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Hello,

And I tested the scenario with Statement and all mails receive the correct mail with body and attachment.

Thanks.

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DUGUE 62 on at

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so, it is a great news for me ! But, did you add differrent lines with different email addresses ? not all you email addresses are in the same lines ? because if mails are stocked on the sames field "Send To Email" it works for me also. Pb : we need to add 5 to 10 different emails and in a field we are restraint to 70 caracters, so around 2, 3 emails addresses unfortunatly

Scenario 1

Scenario 2

But in case of emails are in a separate field/lines, this not works

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DAnny3211 11,409 Super User 2026 Season 1 on at

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hi

the only way to solve it as you would like is to develop a customisation
maybe imagine creating a table linked to document Layout 1 -> N where you can insert a certain number of mails (1 record -> 1 mail) and then act on this event in the Document Mailing codeunit:

regards

DAniele

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DUGUE 62 on at

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thank you Daniele, this is clear.

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