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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / system button unable t...
Microsoft Dynamics CRM (Archived)

system button unable to function normally when customized

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Posted on by pavanmanideep 1,331

Hi,

         I have customized a system ribbon button using ribbon workbench, with the help of odata. It's customized correctly, but the system button functionality is lost.

when clicking on that not giving it's original functionality of the button, will this happens for every system button customized, or should I do any modification to withheld the functionality while achieving the customization.

 

 

Please help...

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  • ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi,

    Could you post your Ribbon Xml please. When you say that the system button functionality is lost - do you get an error?

    Thanks,

    Scott

  • pavanmanideep Profile Picture
    pavanmanideep 1,331 on at

    Hi Scott,

         here is my xml,system buttons in the subgrid cancel/save as cancelled,delete functionality is lost with this customization.This customization was done with ribbon workbench with command id "command2.command"

    <?xml version="1.0" encoding="utf-16"?>

    <RibbonDiffXml xmlns:xsi="www.w3.org/.../XMLSchema-instance&quot; xmlns:xsd="www.w3.org/.../XMLSchema&quot;>

     <CustomActions>

       <CustomAction Id="new.CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.CustomAction" Location="Mscrm.HomepageGrid.activitypointer.MainTab.Actions.Controls._children" Sequence="81">

         <CommandUIDefinition>

           <Button Command="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.Command" Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve" Image32by32="/_imgs/ribbon/SubmitArticle_32.png" Image16by16="/_imgs/ribbon/SubmitArticle_16.png" LabelText="$LocLabels:CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.LabelText" Sequence="81" TemplateAlias="o1" ToolTipTitle="$LocLabels:CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.ToolTipTitle" ToolTipDescription="$LocLabels:CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.ToolTipDescription" />

         </CommandUIDefinition>

       </CustomAction>

       <CustomAction Id="new.CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.CustomAction" Location="Mscrm.HomepageGrid.activitypointer.MainTab.Actions.Controls._children" Sequence="91">

         <CommandUIDefinition>

           <Button Command="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.Command" Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject" Image32by32="/_imgs/ribbon/RejectArticle_32.png" Image16by16="/_imgs/ribbon/RejectArticle_16.png" LabelText="$LocLabels:CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.LabelText" Sequence="91" TemplateAlias="isv" ToolTipTitle="$LocLabels:CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.ToolTipTitle" ToolTipDescription="$LocLabels:CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.ToolTipDescription" />

         </CommandUIDefinition>

       </CustomAction>

       <CustomAction Id="new.Mscrm.SubGrid.activitypointer.Delete.CustomAction" Location="Mscrm.SubGrid.activitypointer.MainTab.Management.Controls._children" Sequence="80">

         <CommandUIDefinition>

           <Button Alt="$Resources:Ribbon.HomepageGrid.MainTab.Management.Delete" Command="new.activitypointer.Command3.Command" Id="Mscrm.SubGrid.activitypointer.Delete" Image32by32="/_imgs/Workplace/remove_32.png" Image16by16="/_imgs/ribbon/delete16.png" LabelText="$Resources(EntityDisplayName):Ribbon.SubGrid.MainTab.Management.Delete" Sequence="80" TemplateAlias="o2" ToolTipTitle="$Resources(EntityDisplayName):Mscrm_SubGrid_EntityLogicalName_MainTab_Management_Delete_ToolTipTitle" ToolTipDescription="$Resources(EntityPluralDisplayName):Ribbon.Tooltip.Delete" />

         </CommandUIDefinition>

       </CustomAction>

       <CustomAction Id="new.Mscrm.SubGrid.activitypointer.MainTab.Actions.SaveAsCancelled.CustomAction" Location="Mscrm.SubGrid.activitypointer.MainTab.Actions.Controls._children" Sequence="60">

         <CommandUIDefinition>

           <Button Alt="$Resources:Ribbon.HomepageGrid.MainTab.Actions.SaveAsCancelled" Command="new.activitypointer.Command2.Command" Id="Mscrm.SubGrid.activitypointer.MainTab.Actions.SaveAsCancelled" Image32by32="/_imgs/ribbon/activitysaveascancelled_32.png" Image16by16="/_imgs/ribbon/activitysaveascancelled_16.png" LabelText="$Resources:Ribbon.HomepageGrid.MainTab.Actions.SaveAsCancelled" Sequence="60" TemplateAlias="o2" ToolTipTitle="$Resources:Mscrm_HomepageGrid_activitypointer_MainTab_Actions_SaveAsCancelled_ToolTipTitle" ToolTipDescription="$Resources:Mscrm_HomepageGrid_activitypointer_MainTab_Actions_SaveAsCancelled_ToolTipDescription" />

         </CommandUIDefinition>

       </CustomAction>

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.AddConnection.HideAction" Location="Mscrm.HomepageGrid.activitypointer.AddConnection" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.AddNoteToActivity.HideAction" Location="Mscrm.HomepageGrid.activitypointer.AddNoteToActivity" />

       HideActionId="CritSitMscrm.HomepageGrid.activitypointer.Copy.HideAction" Location="Mscrm.HomepageGrid.activitypointer.Copy" />

          <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.Import.HideAction" Location="Mscrm.HomepageGrid.activitypointer.Import" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.NewAppointment.HideAction" Location="Mscrm.HomepageGrid.activitypointer.NewAppointment" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.NewCampaignResponse.HideAction" Location="Mscrm.HomepageGrid.activitypointer.NewCampaignResponse" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.NewCustomActivities.HideAction" Location="Mscrm.HomepageGrid.activitypointer.NewCustomActivities" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.NewFax.HideAction" Location="Mscrm.HomepageGrid.activitypointer.NewFax" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.NewLetter.HideAction" Location="Mscrm.HomepageGrid.activitypointer.NewLetter" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.NewPhone.HideAction" Location="Mscrm.HomepageGrid.activitypointer.NewPhone" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.NewServiceActivity.HideAction" Location="Mscrm.HomepageGrid.activitypointer.NewServiceActivity" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.SaveAsCompleted.HideAction" Location="Mscrm.HomepageGrid.activitypointer.SaveAsCompleted" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.Send.HideAction" Location="Mscrm.HomepageGrid.activitypointer.Send" />

       <HideCustomAction HideActionId="CritSitMscrm.HomepageGrid.activitypointer.SetRegarding.HideAction" Location="Mscrm.HomepageGrid.activitypointer.SetRegarding" />

       <HideCustomAction HideActionId="new.Mscrm.Form.activitypointer.SaveAsComplete.Hide" Location="Mscrm.Form.activitypointer.SaveAsComplete" />

       <HideCustomAction HideActionId="new.Mscrm.SubGrid.activitypointer.MainTab.Actions.SaveAsCompleted.Hide" Location="Mscrm.SubGrid.activitypointer.MainTab.Actions.SaveAsCompleted" />

       <HideCustomAction HideActionId="new.Mscrm.SubGrid.activitypointer.MainTab.Actions.SetRegarding.Hide" Location="Mscrm.SubGrid.activitypointer.MainTab.Actions.SetRegarding" />

     </CustomActions>

     <Templates>

       <RibbonTemplates Id="Mscrm.Templates" />

     </Templates>

     <CommandDefinitions>

       <CommandDefinition Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.Command">

         <EnableRules />

         <DisplayRules />

         <Actions>

           <JavaScriptFunction FunctionName="BulkTaskApprove" Library="$webresource:new_Labor_Task_Approval_Main">

             <CrmParameter Value="SelectedControlSelectedItemIds" />

             <CrmParameter Value="SelectedControlSelectedItemCount" />

           </JavaScriptFunction>

         </Actions>

       </CommandDefinition>

       <CommandDefinition Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.Command">

         <EnableRules />

         <DisplayRules />

         <Actions>

           <JavaScriptFunction FunctionName="BulkTaskReject" Library="$webresource:new_Labor_Task_Approval_Main">

             <CrmParameter Value="SelectedControlSelectedItemIds" />

             <CrmParameter Value="SelectedControlSelectedItemCount" />

           </JavaScriptFunction>

         </Actions>

       </CommandDefinition>

       <CommandDefinition Id="new.activitypointer.Command2.Command">

         <EnableRules>

           <EnableRule Id="new.activitypointer.EnableRule1.EnableRule" />

           <EnableRule Id="new.activitypointer.EnableRule0.EnableRule" />

         </EnableRules>

         <DisplayRules />

         <Actions />

       </CommandDefinition>

       <CommandDefinition Id="new.activitypointer.Command3.Command">

         <EnableRules>

           <EnableRule Id="new.activitypointer.EnableRule1.EnableRule" />

           <EnableRule Id="new.activitypointer.EnableRule2.EnableRule" />

         </EnableRules>

         <DisplayRules />

         <Actions />

       </CommandDefinition>

     </CommandDefinitions>

     <RuleDefinitions>

       <TabDisplayRules />

       <DisplayRules />

       <EnableRules>

         <EnableRule Id="new.activitypointer.EnableRule0.EnableRule">

           <CustomRule FunctionName="ulsdata" Library="$webresource:new_cancel_disable_task">

             <CrmParameter Value="FirstSelectedItemId" />

           </CustomRule>

         </EnableRule>

         <EnableRule Id="new.activitypointer.EnableRule1.EnableRule">

           <CustomRule FunctionName="isNaN" Library="$webresource:new_jquery_1.6.2.min.js" />

         </EnableRule>

         <EnableRule Id="new.activitypointer.EnableRule2.EnableRule">

           <CustomRule FunctionName="user" Library="$webresource:new_disablerecord_onowner_selection">

             <CrmParameter Value="FirstSelectedItemId" />

           </CustomRule>

         </EnableRule>

       </EnableRules>

     </RuleDefinitions>

     <LocLabels>

       <LocLabel Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.LabelText">

         <Titles>

           <Title description="Approve" languagecode="1033" />

         </Titles>

       </LocLabel>

       <LocLabel Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.ToolTipTitle">

         <Titles>

           <Title description="Approve" languagecode="1033" />

         </Titles>

       </LocLabel>

       <LocLabel Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Approve.ToolTipDescription">

         <Titles>

           <Title description="Approve Description" languagecode="1033" />

         </Titles>

       </LocLabel>

       <LocLabel Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.LabelText">

         <Titles>

           <Title description="Reject" languagecode="1033" />

         </Titles>

       </LocLabel>

       <LocLabel Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.ToolTipTitle">

         <Titles>

           <Title description="Reject" languagecode="1033" />

         </Titles>

       </LocLabel>

       <LocLabel Id="CritSit.HomepageGrid.activitypointer.MainTab.Actions.Reject.ToolTipDescription">

         <Titles>

           <Title description="Reject Description" languagecode="1033" />

         </Titles>

       </LocLabel>

     </LocLabels>

    </RibbonDiffXml>

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi,

    Your custom command have no actions in them - so they will not perform any actions.

    new.activitypointer.Command2.Command - has an empty custom <Actions /> node.

    It looks like you have customised the system button and then given it a new command but not provided any logic.

  • pavanmanideep Profile Picture
    pavanmanideep 1,331 on at

    Thanks scott,

    But we can't add cancel system functionality through an action,right...how can we achieve functionality, customization both..any suggestion..?

  • ScottDurow Profile Picture
    ScottDurow 21 on at

    Could you describe what you are trying to achieve?

  • pavanmanideep Profile Picture
    pavanmanideep 1,331 on at

    Thanks scott  for your response, I am customizing the cancel button in a subgrid based on subgrid record type.

    After performing that customization cancel button out of box functionality of displaying a webpage dialog to cancel or not is not displaying,

    not throwing any error....I m checking can I get that webpage dialog guid so that I call in an url/via js action...so that the system functionality is also met..

  • Verified answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    You cannot use a system function in combination with custom code - you will have to completely replace the system function with your own custom dialog - see ribbonworkbench.uservoice.com/.../140652-create-a-dialog-short-cut-ribbon-button

  • pavanmanideep Profile Picture
    pavanmanideep 1,331 on at

    Hi Scott,

             I got that instead of customizing the button, I have customized the command and added enable rules to that itself, so its customized and giving out of box functionality.

    Thanks for your support....have done this via ribbon workbench only.

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