External portal for customer services

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Posted on by Shakti Singh Rajput

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Can we make any type of external portal for customer services like customer want to give the access of their product to someone else. So, i need to make a type of external portal (like a web page)?

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Shakti Singh Rajput 958 on at

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RE: External portal for customer services

Thnaks for help!

I want some customization like i want to replace CONTOSO with my organization name, then how can change it with that?
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Justinjose 2,707 on at

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RE: External portal for customer services

Hi Shakti,

In addition to above suggestion have look following link. Give you short video about Portal capabilities for Dynamics 365

docs.microsoft.com/.../administer-manage-portal-dynamics-365

Thanks

Justin Jose
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Shahbaaz Ansari 6,211 on at

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RE: External portal for customer services

Hi Shakti,

You can create a Web Page and inside that you need to create Entity list where you can display your Product list in side the web page.

Best Regards,

Shahbaaz
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RaviKashyap 55,410 Moderator on at

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RE: External portal for customer services

Hi Shakti,

You can use dynamics 365 portals which comes as an add on with dynamics 365 online.

docs.microsoft.com/.../provision-portal

Hope this helps.