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Session Id :
Supply chain | Supply Chain Management, Commerce
Suggested answer

invoice screen and the transaction screen showing different data

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Posted on by 87
Hi Everyone 
 
Good day 
 
below is the screenshot of transaction of Transaction screen , Invoice Screen and Line Quantity Screen 
the invoice screen and the transaction screen showing different data , 
 
can someone please help me out on the screen 
 
 
 
Transaction screen 
 
 
 
Invoice Screen
 
 
Line Quantity Screen 
 
I have the same question (0)
  • Mayilsamy Profile Picture
    18 on at
    invoice screen and the transaction screen showing different data
    Hi
    Please check the product receipt transaction and invoice booking transaction for this particular line no.20. Seams some cancellations/reversals were done after initial posting.
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    299,403 Super User 2025 Season 2 on at
    invoice screen and the transaction screen showing different data
    Hi Mohamed,
     
    Can you check how the product receipt matching was done for this invoice? In case during the matching, the receipts were wrongly matched (receipt from 19-09-24 was not unticked), the application might think that the invoice of 1500 was matching with a receipt of 2500 (at that time both open receipts).
  • Mohamed Shuhaib Profile Picture
    87 on at
    invoice screen and the transaction screen showing different data
    Hi Andre , 
     
    Can you please guide how we can  unmatch the 1000 quantity , so that we can  invoice 1000 quantity from packing slip 15752. 
     
    Also , In Actual for the invoice 35-5104-054 it was only 1500 quantity , so how to reverse [ or unmatch ]1000 quantity for this invoice . Kindly Guide please. 
     
     
     
    Packing Slip 15752
     
     
  • André Arnaud de Calavon Profile Picture
    299,403 Super User 2025 Season 2 on at
    invoice screen and the transaction screen showing different data
    Hi Mohamed,
     
    Unfortunately, as far as I know, there is no feature for unmatching invoice posted quantities.
  • Mohamed Shuhaib Profile Picture
    87 on at
    invoice screen and the transaction screen showing different data
    Hi Andre , 
     
    Thank you for the support . 
     
    can you guide on how to address this issue ? 
  • Mohamed Shuhaib Profile Picture
    87 on at
    invoice screen and the transaction screen showing different data
    Hi Everyone , 
     
    How can the issue be addressed , any solution or workaround ?

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