RE: Service Contract Invoice - Multiple lines - BC Version 17
[quote user="Liju"]
Hi,
We have service contracts with customers and each service contract will have multiple service items.
When we create service contract invoice by using the Create Service Contract Invoice option, the invoice gets created (as per the invoice period) with multiple lines with Prepaid G/L Account representing each service item and the price gets distributed among these lines. Is there any way in BC where we can have it only one line which gives the total invoice value for that invoice period.
Thanks in advance,
Liju Thomas
[/quote]
Hi
We have tried the below workaround to arrive at the desired output.
The steps for this workaround are as below:
1. Create/update the service contract (make sure you have correctly entered the Line value, Discount value, Next planned service date, and expiry date. I assume the next planned service date is the start date of the service contract.
2. Once you signed and locked the contract, go to "create service contract order"
3. Enter the service contract start date, end date, and contract no. click ok. you should receive a popup message that 1 service order created.
4. go to the "service order" list.
5. Find and open the service order created.
6. Check the details auto-populated in the 'General' tab.
7. Go to 'Order" under the "Lines' tab
8. Go to 'Service line", and a new window will open. Fill up all the details of the services ie. Type - item / G/L, No., Description, Qty., Unit of measurement, Unit Price, LIne discount, Posting date, dimensions, etc., and then close the window.
9. Fill the Start date under the 'Lines' tab table.
10. Go to the 'Dimensions' under the ''Line' button under the 'Lines' tab and select all the mandatory dimensions as per your requirement and dimentions set up.
11. Check all other parts of the orders ie. Invoicing, Shipping, Details, and foreign Trade.
12. Now post the order to create the Invoice.
13. You will receive a couple of popup messages 1. service line created and 2. Do you want to see the posted invoice?. Select Yes and check the created posted invoice.
You may try and test this process and let me know your feedback.
Jignesh Buddh
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