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Invoices in error

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Posted on by Yumiko

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Here is another example of an invoice going to error because of a ‘blank finance number’ however, the first time it went in to error, it was because the phone number contained a ‘+’ – this was identified, fixed, credited and reinvoiced.

How can an invoice raised at 10:20 contain the finance number but not the invoice raised at 13:56 when both invoices have been raised on the same account?

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YUN ZHU 79,097 Super User 2025 Season 1 on at

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RE: Invoices in error

Hi, as Mohana mentioned, this doesn't look like a standard feature, you can try to debug it. Or contact your partner directly.

Thanks.

ZHU
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Mohana Yadav 60,199 Super User 2025 Season 1 on at

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RE: Invoices in error

Is finance customer number a custom field or which localization are you using?

if it is customization then you have to contact your partner or developer.