We are working with a client who has an auto center and/or a small engine repair service desk in their retail stores. This client wants a more seamless way to help customers work orders by tracking what the service center use to make repairs (nuts, bolts, and other material). As parts are used in repairs, they want store inventory levels to update and the cost to customer be reflected in a work/service order to be paid by the customer. Their systems today require using an offline work order system and then printing a ticket that gets paid in the front of the store, they are open to capturing payment at the service desk in the future. They are starting their deployment of D365 Commerce and are hoping to find an existing solution in the ISV ecosystem.
We have some ideas on how to extend the POS and/or leverage Power Platform to address. That said, is there an ISV who has addresses requirements like this? Any recommendations are appreciated!
