Dear Team,
We are encountering an issue with quality order generation in D365 Finance and Operations. Our requirement is to create a single quality order for multiple quantities, even when the items are received with both batch and serial tracking. However, the system is currently generating quality orders batch-wise, which is not as per our expectations.
Current Setup & Issue:
- We receive items with batch and serial numbers.
- For a purchase order with 10 quantities, each quantity has a separate batch number.
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- Expectation: One quality order for all 10 quantities, independent of batch numbers.
- Action Taken: We disabled the Batch/Serial toggle in the sampling setup to prevent batch-wise quality order creation.
- Issue: Even after disabling, the system is still forcing batch number entry when generating a quality order, leading to batch-wise splitting.
- We know that selected batch have separate 1-QTY that's why we facing error.
Request for Guidance:
- How can we configure the system to create one quality order for all received (must batch/serial)quantities, ignoring batch-wise splitting?
- Is there any setting or customization required to override batch enforcement?
- Has anyone faced a similar issue, and if so, what was the resolution?
