I recently moved my Dynamics CRM to a new server. The migration went very well and I'm only left with one issue. When using the Notes feature on cases, there is the facility for adding attachments. When we go to add an attachment or view a current attachment, we get the following error. File Download Failure. There was a problem communicating with the Microsoft Dynamics CRM server.
We also see the following in the trace and I believe its related.
[2010-12-15 14:58:02.0] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 6 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error | CrmException..ctor
at CrmException..ctor(String message, Int32 errorCode)
at ServerLocatorService.HasOnlyCachedColumns(Table table, String[] columns)
at ServerLocatorService.RetrieveById(String tableName, Object primaryKey, String[] columns)
at ServerLocatorService.GetDeploymentSetting(String settingName)
at LocatorService.GetDeploymentSetting(String settingName)
at Util.IsBlockedAttachment(String fileName)
at ActivityAttachmentDownload.ConfigurePage()
at AppUIPage.OnPreRender(EventArgs e)
at Control.PreRenderRecursiveInternal()
at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at Page.ProcessRequest()
at Page.ProcessRequest(HttpContext context)
at pccdr_activities_attachment_download_aspx.ProcessRequest(HttpContext context)
at CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at ApplicationStepManager.ResumeSteps(Exception error)
at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
at HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)
>Crm Exception: Message: Column 'BlockedAttachmentsForDownload' does not exist on Table 'Deployment', ErrorCode: -2147220970
I have researched this to death and have tried the following:
1. Upgrading to rollup 14.
2. Re-applying rollup 6.
3. Extracting the tools thing and running it (and seeing the same BlockedAttachmentsForDownload does not exist.
4. Creating the column
5. Doing all of these with IIS turned off.
6. Restarting, rebooting, etc, etc. after everything.
None of these worked. I also checked the previous database on the Deployment table and that column was not there either.
I would be ever so grateful if anyone had anything else for me to try. This has been production effecting.
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