I recently created a new custom activity called Engagement in the modern Dynamics 365 app (MDA). While the activity is working as expected, I noticed that the Engagement button is not directly visible on the command bar. Instead, it gets pushed under the flyout (three-dot menu).
To make space, I used Ribbon Workbench via XrmToolBox to remove the out-of-the-box Letter button, hoping the Engagement button would take its place—but that didn’t happen.
Has anyone faced a similar issue or know how to:
- Force the Engagement button to appear directly on the ribbon?
- Reorder or prioritize ribbon buttons in MDA?
Appreciate any help or guidance—thanks in advance!


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