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Microsoft Shopify Connector

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Posted on by 25

Hello,

The first problem is a customer no and the template is not coming auto-filled in order in case we are not creating customer. These parameters are defined in setup but still these fields are coming empty.

pastedimage1654081370513v1.pngpastedimage1654081388212v2.png

The second issue is Sales Order no and Sales Invoice no fields are not editable and the order is not processing due to this.

pastedimage1654081460923v3.png 

If anyone has resolved these problems please share the solution.

Thank you

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  • SadafAfzal Profile Picture
    SadafAfzal 25 on at
    RE: Microsoft Shopify Connector

    Hello Laeticia,

    Customers are associated with my Shopify orders, my setup is as under. The template is defined, default customer no. is defined but these fields come empty when the order imported in Business Central.

    pastedimage1654099966894v1.png

  • Suggested answer
    RE: Microsoft Shopify Connector

    Hello,

    This can happen when the customer does not exist or if any Customer has been identified on the Shopify side.

    Could you please confirm, on the Shopify application, if a Customer was set in the corresponding Order?

    pastedimage1654097669566v1.png

    Also, would it be possible to share the setup that you have in Business Central for the Customer Tab in your Shop Card?

    Thank you in advance for your understanding.

    Kind regards,

     

    Laeticia Cunha

     

    Please see our Dynamics 365 Business Central Support Team Blog for helpful information:

    https://dynamics.microsoft.com/en-us/business-central/capabilities/

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