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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Cannot edit values for...
Microsoft Dynamics CRM (Archived)

Cannot edit values for Status Reason field in CRM Online

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Posted on by Huzefa Bootwala 320

Hello,

I need to edit Status reason value for Lost Opportunity.

When I click on edit, it pops up only a single value to edit every time. I do not get an option to edit all the values.

Any suggestions for this?

I understand, Close Opportunity is a system form and cannot be customized.

If I want to make the Description field mandatory, I have to make it in the Opportunity form itself correct?

Thank you.

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I have the same question (0)
  • RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi Huzefa,

    Do you need to eit the actual status reason values or do you want to change the status reason of the closed opportunity record.

    Coudl you please share any screenshot of what you are trying to achieve please?

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hello,

    I need to edit the actual value for Status reason. I just get a single value to edit.

    neww.JPG

    Thank you.

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    There is a know issue with chrome where it will not load all the available status values. Try IE/ Edge instead and see if it works.

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hello,

    Worked fine. Was not aware about the Chrome issue.

    Thank you.

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