Goals not rolling up automatically CRM2016 on premise

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Posted on by HenryLamborn1

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Hi,

I'm hoping someone can help, we seen to be having an issue where goals are no longer rolling up (calculating) automatically.

All active goals are in their period and can be recalculated manually fine, however they last calculated on the 28th of this month, despite being set to 24 hours.

I’ve checked the goal rollup settings (system settings) and they are applied correctly, however when checking re-occurring rollup system jobs – there is no re-occurring goal rollup to be found for the goal entity.

Can anyone suggest how to restart the rollup?

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HenryLamborn1 120 on at

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Forgot to mention: running CRM 2016 IFD deployment On Premise

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TheMarkChristie 10,328 Moderator on at

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Hi Henry,

I have had this before and needed to restart the ASYNC process

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HenryLamborn1 120 on at

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Hi Mark,

thanks for the below - will give it a try!

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TheMarkChristie 10,328 Moderator on at

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Hi Henry

Did that resolve the issue?

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