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Microsoft Dynamics CRM (Archived)

Goals not rolling up automatically CRM2016 on premise

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Posted on by 120

Hi,

I'm hoping someone can help, we seen to be having an issue where goals are no longer rolling up (calculating) automatically.

All active goals are in their period and can be recalculated manually fine, however they last calculated on the 28th of this month, despite being set to 24 hours.

I’ve checked the goal rollup settings (system settings) and they are applied correctly, however when checking re-occurring rollup system jobs – there is no re-occurring goal rollup to be found for the goal entity.

Can anyone suggest how to restart the rollup? 

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  • HenryLamborn1 Profile Picture
    120 on at

    Forgot to mention: running CRM 2016 IFD deployment On Premise

  • Suggested answer
    TheMarkChristie Profile Picture
    10,328 Moderator on at

    Hi Henry,

    I have had this before and needed to restart the ASYNC process

  • Suggested answer
    HenryLamborn1 Profile Picture
    120 on at

    Hi Mark,

    thanks for the below - will give it a try!

  • Suggested answer
    TheMarkChristie Profile Picture
    10,328 Moderator on at

    Hi Henry

    Did that resolve the issue?

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