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Unable to run vendor payments from suggest vendor payments tab

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Posted on by Enfield1966

We are currently unable to pull up our bacs payments using the suggest vendor payments tab. It will only bring up the maximum of 4 vendors to pay and is currently not applying the filters . Can someone please advise me?

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Jun Wang 8,200 Super User 2025 Season 2 on at

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there are a few things to check out, including

1/ does other user run suggest vendor payment from other batches

2/check the filters on the suggest vendor payment to ensure it's populated correctly

3/try to ask other user to run it if it works on other computer

4/create a new batch and run it

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Enfield1966 7 on at

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Thanks for your response.

it does not seem to be populating the correct filters that we have set.

It does the same for every user.

I will create a new batch and see how that works

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Cynthia Priebe, MCT... 203 on at

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Silly question, but did this ever work for you as expected? If yes, what if anything has been changed?

Regardless, a

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Inge M. Bruvik 1,105 Moderator on at

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Are there any customizations in your system around this functionality area?

If so you should check with your developers and have them debug this together with you.

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YUN ZHU 95,331 Super User 2025 Season 2 on at

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Hi, I'm also not sure if it's a data issue or a customization issue. Because you are using NAV2016, it is difficult to remove the customization, I suggest you try connecting to the standard Cronus database first. See if you have the same problem.

Hope this helps.

Thanks.

ZHU

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