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Can't download the license from License Key Configuration page from partner site

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Posted on by 43
Dear All,

I already contacted MBS support via email, but perhaps someone else has same issues as I have.

I cannot download the developers (BC OnPRem) license file from PartnerSource Business Central page, not for any License configuration that I created in the past and I created one yesterday.
Error I get is this:
 
504 Gateway Time-out
Microsoft-Azure-Application-Gateway/v2

 
Thank you
BR Damjan
  • Bilal Fazrin Profile Picture
    Bilal Fazrin 80 on at
    Can't download the license from License Key Configuration page from partner site
    Hi,

    Just want to inform by now I already able to download the license.

    BR 
    Bilal.
  • Verified answer
    DamjanZ_SP Profile Picture
    DamjanZ_SP 43 on at
    Can't download the license from License Key Configuration page from partner site
    Hi,
     
    I tried to clear the internet browser cache and with incognito mode, but still same issue is present. I still cannot download the license file.
    I sent the email to the support team.
     
    Thank you
    BR Damjan
  • gdrenteria Profile Picture
    gdrenteria 13,653 Most Valuable Professional on at
    Can't download the license from License Key Configuration page from partner site
    Hi
    I advise you to generate a support ticket from the same "PartnerSource Business Center" portal.
    Best regards
    Gerardo
  • Bilal Fazrin Profile Picture
    Bilal Fazrin 80 on at
    Can't download the license from License Key Configuration page from partner site
    Hi, Im having the same issue, Do you already found the solution?
    I tried gdrenteria suggestion but not working.


    BR. 
    Bilal
  • gdrenteria Profile Picture
    gdrenteria 13,653 Most Valuable Professional on at
    Can't download the license from License Key Configuration page from partner site
    Hi
    I advise you to try in another browser, and as private or incognito
    Best regards
    Gerardo

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