Can't download the license from License Key Configuration page from partner site

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Posted on by DamjanZ_SP

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Dear All,

I already contacted MBS support via email, but perhaps someone else has same issues as I have.

I cannot download the developers (BC OnPRem) license file from PartnerSource Business Central page, not for any License configuration that I created in the past and I created one yesterday.

Error I get is this:

504 Gateway Time-out
Microsoft-Azure-Application-Gateway/v2

Thank you

BR Damjan

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 25,977 Most Valuable Professional on at

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Hi

I advise you to try in another browser, and as private or incognito

Best regards

Gerardo

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Bilal Fazrin 84 on at

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Hi, Im having the same issue, Do you already found the solution?
I tried gdrenteria suggestion but not working.

BR.
Bilal

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Gerardo Rentería Ga... 25,977 Most Valuable Professional on at

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Hi

I advise you to generate a support ticket from the same "PartnerSource Business Center" portal.

Best regards

Gerardo

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DamjanZ_SP 142 on at

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Hi,

I tried to clear the internet browser cache and with incognito mode, but still same issue is present. I still cannot download the license file.

I sent the email to the support team.

Thank you

BR Damjan

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Bilal Fazrin 84 on at

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Hi,

Just want to inform by now I already able to download the license.

BR
Bilal.

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FH-02120843-0 19 on at

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Hi,

Same issue since this morning. Tried from 2 different browsers. Can someone confirm he can download a license right now ? Just to know if the problem is related to Microsoft's server or to my account.

Thanks.

Fred

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PV-19052146-0 9 on at

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I have the same problem today ..

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YUN ZHU 99,611 Super User 2026 Season 1 on at

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Unfortunately, this can only be resolved by submitting a Support Request....

Thanks.

ZHU

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DamjanZ_SP 142 on at

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Everybode who has issues with downloading the license files, just try again. I was able to download "Permission Report Detailed.txt" and also licence file as we speak.

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FH-02120843-0 19 on at

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Thanks for the answers, means that the problem is not on my side.

I tried every hour since this morning and now it is working again. Didn't change anything on my setup. Didn't create a support request. Made some knitting instead of development and added some patience and perseverance. Maybe the solution. Everything is fine again.

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