No Invoices showing in the Apply screen when entering Cash Receipts

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Posted on by Community Member Microsoft Employee

Hello All,

Out of no where there are no invoices showing in the Apply Screen when entering a Cash Receipt. I have to post the Cash Receipt and then go to the Apply Sales Documents Screen to Apply invoices. Has this happened to others before?

Thank you,

Rob

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Ben Doss 120 on at

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RE: No Invoices showing in the Apply screen when entering Cash Receipts

Hi Rob.

The issue you are experiencing in GP 2013 is a known issue and the work around you are currently doing (--post the Cash Receipt and then go to the Apply Sales Documents Screen to Apply invoices--) is the recommended approach.

Please see these links below:

a

community.dynamics.com/.../141234

b

community.dynamics.com/.../142841
Community Member Microsoft Employee on at

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RE: No Invoices showing in the Apply screen when entering Cash Receipts

Yes all customers
L Vail 65,271 on at

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RE: No Invoices showing in the Apply screen when entering Cash Receipts

Is this happening for all customers?
GMA 1,072 on at

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RE: No Invoices showing in the Apply screen when entering Cash Receipts

If it was the issue I was talking about, then you would see the receipt with one currency and the invoice with a different. If that is not the case, then it isn't the problem I was thinking about.
Community Member Microsoft Employee on at

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RE: No Invoices showing in the Apply screen when entering Cash Receipts

We have no different currencies with any of our customers. How could I check if something was changed in the currency settings?
GMA 1,072 on at

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RE: No Invoices showing in the Apply screen when entering Cash Receipts

Different currencies? An older version of GP would not allow you to apply receipts to invoice with a different currency at the time of entry. You have to do as you state, enter the document, then go and apply.