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Hello All,
Out of no where there are no invoices showing in the Apply Screen when entering a Cash Receipt. I have to post the Cash Receipt and then go to the Apply Sales Documents Screen to Apply invoices. Has this happened to others before?
Thank you,
Rob
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Hi Rob.
The issue you are experiencing in GP 2013 is a known issue and the work around you are currently doing (--post the Cash Receipt and then go to the Apply Sales Documents Screen to Apply invoices--) is the recommended approach.
Please see these links below:
a
community.dynamics.com/.../141234
b
Yes all customers
If it was the issue I was talking about, then you would see the receipt with one currency and the invoice with a different. If that is not the case, then it isn't the problem I was thinking about.
We have no different currencies with any of our customers. How could I check if something was changed in the currency settings?
Different currencies? An older version of GP would not allow you to apply receipts to invoice with a different currency at the time of entry. You have to do as you state, enter the document, then go and apply.
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