No Invoices showing in the Apply screen when entering Cash Receipts

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Hello All,

Out of no where there are no invoices showing in the Apply Screen when entering a Cash Receipt. I have to post the Cash Receipt and then go to the Apply Sales Documents Screen to Apply invoices. Has this happened to others before?

Thank you,

Rob

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GMA 1,074 on at

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Different currencies? An older version of GP would not allow you to apply receipts to invoice with a different currency at the time of entry. You have to do as you state, enter the document, then go and apply.

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Community Member on at

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We have no different currencies with any of our customers. How could I check if something was changed in the currency settings?

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GMA 1,074 on at

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If it was the issue I was talking about, then you would see the receipt with one currency and the invoice with a different. If that is not the case, then it isn't the problem I was thinking about.

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L Vail 65,271 on at

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Is this happening for all customers?

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Community Member on at

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Yes all customers

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Ben Doss 120 on at

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Hi Rob.

The issue you are experiencing in GP 2013 is a known issue and the work around you are currently doing (--post the Cash Receipt and then go to the Apply Sales Documents Screen to Apply invoices--) is the recommended approach.

Please see these links below:

a

community.dynamics.com/.../141234

b

community.dynamics.com/.../142841

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