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Microsoft Dynamics RMS (Archived)

Zebra LP2844 printing issue

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I installed the Zebra LP2844 printer to print labels from the manager application using the latest Zdesigner driver provided by Zebra. The issue I am having is when I design a label in RMS and go to print a test label, the size of the label I design does no good. It is always overridden by the driver, back to the default 3" x 2" size. The only way I can get it to print the correct size is to change the driver settings each time I change labels.

I unchecked the box that says [ ] always use driver settings, but it still does not work. Is there a way to get RMS to override the driver settings?

Any help would be appreciated.

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  • Community Member Profile Picture
    on at

    Upon further testing: Printing and all features only work properly when logged into Windows XP as an Administrator. When logged in under a regular User account, nothing works properly. Tips?

  • Verified answer
    Community Member Profile Picture
    on at

    Fixed. I had to install the printer under the Windows XP user account that was going to be using it rather than the Windows Administrator account for use with all users. Very very strange.

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