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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Migrated AR Data
Small and medium business | Business Central, N...
Answered

Migrated AR Data

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Posted on by RR-07061806-0 1,011
Good day,
 
With our upgrade only opening balances were entered for AR. Some of the salesrep numbers were incorrect at the invoice level, these are open documents. Can this be changed/updated via the configuration package?
 
The main issue here is that we pull TBs by salesrep numbers and there were some queries, when checked with the history in GP we noticed the inconsistencies. A customer may have an assigned salesrep number, if another salesman should sell the same customer the salerep number will be changed.
 
Regards
Rosemary
 
 
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Verified answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,685 Super User 2026 Season 1 on at
    Based on your description these are posted entries, so you can’t edit them with configuration packages. Configuration packages can only edit and create unposted data.
     
    Your options are to reverse and recreate the opening balances with the correct salesperson code, or have your Business Central support partner edit the posted data directly if they know how (requires elevated tools/permissions regular user don't have). Editing posted data isn’t generally recommended as reversing and reposting is standard but in this case it may make sense to do if there are a lot of entries to reverse and repost.
     
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 100,629 Super User 2026 Season 1 on at
    Although not recommended, hope the following can give you some hints.
    Dynamics 365 Business Central: Can we insert/modify/delete posted data (Posted Documents & Posted Entries) via AL???
     
    Thanks.
    ZHU
  • Verified answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 15,595 Super User 2026 Season 1 on at
    Hello,

    You can’t update Salesrep numbers on open AR invoices using a configuration package.
    Configuration packages handle master data, not transactions.
    If the documents are still unposted, reopen them and change the Salesperson Code manually.
    Posted documents can’t be edited, only reversed and reentered correctly.
    Ensure the Customer Card has the right Salesrep for future entries.
    Use journals or adjustments if you need to fix reporting inconsistencies.

    Regards,
    Oussama

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