Microsoft Dynamics CRM (Archived)

Bing Map not visible on account in mobile app

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Posted on by AbhiCode

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Hi,

Now working on Dynamics 365 and Mobile app.

Need to show the map on account entity which shown the enter address on bing map. This is work fine in web crm. But not working / not viable in mobile app.

Note :- Requirement is : Show the map on account in mobile app

Please if know about this.

Thanks

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Andreas Cieslik 9,267 on at

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First things is always to check if bing maps is activated as explained here:

[View:https://www.microsoft.com/en-us/dynamics/crm-customer-center/use-bing-maps-to-view-a-location.aspx:750:50]

Settings > Administration > System Settings > General

But in case of the Dynamics 365 Mobile App it will not work! I have tried it!

So this has not changed since the old CRM 2013 version.

Looking at my app on Windows Mobile10 Phone (Lumia 950):

You can see the blueish links in the address section.

When I click on it on Windows Mobile 10 the link will open the Windows Maps App and show you the address.

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Community Member on at

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I am using Dynamics 365 V9 on sandbox and V8.2 on production on Android Mobile device and neither Map nor the blue links are showing for the addresses

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sandeepstw 4,601 on at

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Hi,

Map feature is not available in mobile.

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