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Microsoft Dynamics CRM (Archived)

Bing Map not visible on account in mobile app

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Posted on by 492

Hi,

Now working on Dynamics 365 and Mobile app.

Need to show the map on account entity which shown the enter address on bing map. This is work fine in web crm. But not working / not viable in mobile app.

Note :- Requirement is : Show the map on account in mobile app 

Please if know about this.

Thanks

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I have the same question (0)
  • Verified answer
    Andreas Cieslik Profile Picture
    9,267 on at

    First things is always to check if  bing maps is activated as explained here:

    [View:https://www.microsoft.com/en-us/dynamics/crm-customer-center/use-bing-maps-to-view-a-location.aspx:750:50]

    Settings > Administration > System Settings > General

    But in case of the Dynamics 365 Mobile App it will not work! I have tried it!

    So this has not changed since the old CRM 2013 version.

    Looking at my app on Windows Mobile10 Phone (Lumia 950):

    wp_5F00_ss_5F00_20170118_5F00_0001.png

    You can see the blueish links in the address section.

    When I click on it on Windows Mobile 10 the link will open the Windows Maps App and show you the address.

  • Community Member Profile Picture
    on at

    I am using Dynamics 365 V9 on sandbox and V8.2 on production on Android Mobile device and neither Map nor the blue links are showing for the addresses

  • Suggested answer
    sandeepstw Profile Picture
    4,601 on at

    Hi,

    Map feature is not available in mobile.

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