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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Can not delete a Sales...
Small and medium business | Business Central, N...
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Can not delete a Sales Order partially shipped

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Posted on by MarisolC 103

I did a Sales Order with 4 lines, line 1 and 2 were shipped and invoiced.

Because other 2 lines won´t have quantity on time for shipping I need to delete this Order because I won't fulfill it anymore later.

So I need to delete this Order because I don't want to see it as a pending, because is not, but when I try to delete it, I get this message:

""The Sales Line cannot be deleted when a related Warehouse Shipment Line exists."

I don't have a pending Warehouse shipment either a warehouse pick pending...

 I'm working with an advanced warehouse setup for this orders.

Hope you can help me.

TIA!

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,548 Super User 2025 Season 2 on at

    Hi, If you have not customized, you can directly delete the outstanding orders in the standard feature.
    For example:

    [View:/cfs-file/__key/communityserver-discussions-components-files/758/Test.mp4:933:700]

    So, I still think it is related to the Warehouse Shipment line. You can choose Warehouse Shipment Line to check it (You need to add Warehouse Employee first), or use directly URL to acces Warehouse Shipment Line table.

    businesscentral.dynamics.com/d8f36038-1f93-4543-affc-5dc92b6ee871/Sandbox02/?table=7321 (change the red part to your environment info)

    pastedimage1639697658883v1.png

    Hope this will help.

    Thanks.

    ZHU

  • MarisolC Profile Picture
    MarisolC 103 on at

    Indeed a warehouse line is pending,

    pastedimage1639698329200v1.png

    But that warehouse shipment was deleted before... as we knew we wont be processing pending lines...

    Is there something I can do?

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 95,548 Super User 2025 Season 2 on at

    If you know how to customize, you can create a patch, such as a button in this page, and delete this line after you click it.
    If not, you can only find a way to use Configuration Package.

    Create a new Warehouse Shipment, then use Configuration Package to import Warehouse Shipment Line for the new created Warehouse Shipment. Please select Delete Table Records Before Processing.

    pastedimage1639700524075v1.png

  • MarisolC Profile Picture
    MarisolC 103 on at

    Big thanks!!! I was able to solve this! You saved my day!!! :D

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