Can not delete a Sales Order partially shipped

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Posted on by MarisolC

103

I did a Sales Order with 4 lines, line 1 and 2 were shipped and invoiced.

Because other 2 lines won´t have quantity on time for shipping I need to delete this Order because I won't fulfill it anymore later.

So I need to delete this Order because I don't want to see it as a pending, because is not, but when I try to delete it, I get this message:

""The Sales Line cannot be deleted when a related Warehouse Shipment Line exists."

I don't have a pending Warehouse shipment either a warehouse pick pending...

I'm working with an advanced warehouse setup for this orders.

Hope you can help me.

TIA!

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Answers (1)

MarisolC 103 on at

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RE: Can not delete a Sales Order partially shipped

Big thanks!!! I was able to solve this! You saved my day!!! :D
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YUN ZHU 85,918 Super User 2025 Season 1 on at

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RE: Can not delete a Sales Order partially shipped

If you know how to customize, you can create a patch, such as a button in this page, and delete this line after you click it.
If not, you can only find a way to use Configuration Package.

Create a new Warehouse Shipment, then use Configuration Package to import Warehouse Shipment Line for the new created Warehouse Shipment. Please select Delete Table Records Before Processing.
MarisolC 103 on at

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RE: Can not delete a Sales Order partially shipped

Indeed a warehouse line is pending,

But that warehouse shipment was deleted before... as we knew we wont be processing pending lines...

Is there something I can do?
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YUN ZHU 85,918 Super User 2025 Season 1 on at

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RE: Can not delete a Sales Order partially shipped

Hi, If you have not customized, you can directly delete the outstanding orders in the standard feature.
For example:

[View:/cfs-file/__key/communityserver-discussions-components-files/758/Test.mp4:933:700]

So, I still think it is related to the Warehouse Shipment line. You can choose Warehouse Shipment Line to check it (You need to add Warehouse Employee first), or use directly URL to acces Warehouse Shipment Line table.

businesscentral.dynamics.com/d8f36038-1f93-4543-affc-5dc92b6ee871/Sandbox02/?table=7321 (change the red part to your environment info)

Hope this will help.

Thanks.

ZHU