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Microsoft Dynamics GP (Archived)

How to Automatically Send Customer Statements?

Posted on by Microsoft Employee

Hello!

I have been able to send  individual Customer Statements from GP, however, I would love to know if there is a way that at once I could send automatically the statements to all clients with overdue accounts ?

Thanks so much in advance!

Maylin

*This post is locked for comments

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: How to Automatically Send Customer Statements?

    Hello

    Have a look at this link

    https://support.microsoft.com/en-us/help/903690/how-to-use-e-mail-messages-to-send-letters--statements--and-invoices

    Regards

    Rosemary

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to Automatically Send Customer Statements?

    Hello,

    Thanks for the responses, yes I would like to send all the statement to the corresponding custumers with oustanding balance with just one click. Would you please give me some more tips on the process you mention?

    Thanks so much!

  • Suggested answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 11,003 User Group Leader on at
    RE: How to Automatically Send Customer Statements?

    If you want to send statements to customer with only single click instead of selecting each customer and hitting send email button then you need a custom form with send statement functionality which can be developed in dexterity/VSTools.

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: How to Automatically Send Customer Statements?

    Good day Maylin,

    GP is able to send statements to multiple clients at once,  as long as the email addresses have been entered in the customer card and the option to email statements is ticked.

    You need to ensure your version of GP and Office is compatible and a genuine version of Adobe.

    I am not sure how 'automatic' you mean though.

    Regards

    Rosemary

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