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Microsoft Dynamics 365 | Integration, Dataverse...
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External Users Licensing for D365.

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Posted on by 115

Hi all,

For a customer of us, we need to make a choice between : 

1. Power Pages (which licensing is very clear) and accessing, but with low customization capabilities  

2. Or a specific website connected to Dynamics365, with high customization capabilies, but with quite confused rules for licensing. 

 

The Dynamics 365 licensing guide, in the "Additional Licensing Requirements" paragraph,  says : "External user access is available in limited situations to customers and third parties who interact with your organization or its affiliates (that is, separate companies or contractors). Off-site vendors who are not in employee-like relationships (such as IT help desk vendors who serve multiple organizations) also qualify as external users. These external users do not require user licenses to access Dynamics 365.
Limited external user access is included with your internal user licenses. However, the graphical interfaces for Business Central, Sales, Customer Service, and Field Service may not be accessed by external users."  

 

But when reading the multiplexing rules for D365, the document says that in the case of an automatic access to data (ie with a website for example), all external access (CRUD) must be done with an appropriate D3365 license. 

 

 

Can you help about licensing rules in that context ? 

 

Thank you !

Laurent. 

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