Since 14/11, my custom api call response time to d365 very slow

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Posted on by Peter Wong

No code change in last 5 years. Since 14/11/2022. My web api calls to d365 crm go 2 to 3 times slower. During last week, the response api call also inconsistent (70% time is fine) but 30% of time are 2 to 3 times slow due to connect to crm api (wfc call). For example, a call usually takes under 10 sec and during those 30% of time it call wait more than 100 sec.

I suspect there are instability in crm d365 after 14/11

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Steve Zhao2 Microsoft Employee on at

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Hi Peter Wong,

You would better raise a ticket to contact Microsoft Support here:

Power Platform admin center (microsoft.com)

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Peter Wong 7 on at

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Yes. We did. Would like to know any developer experience similar performance issue in past week

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Dev-Master 65 on at

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I am experiencing the same issue i am interested to loop through the items data from the business central database and call external api to get the cheaper vendor information but the response is slow and when i get the response i could not identify which vendor belongs to which product item. how can i solve this issue?

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Community member 2 on at

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I m also facing similar issue. 90% of the time api response is available but 10% of the time, api call on entities are returning null due to slowness and i have to add thread.sleep to apis.

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