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Since 14/11, my custom api call response time to d365 very slow

Posted on by 7

No code change in last 5 years. Since 14/11/2022. My web api calls to d365 crm go 2 to 3 times slower. During last week, the response api call also inconsistent (70% time is fine) but 30% of time are 2 to 3 times slow due to connect to crm api (wfc call). For example, a call usually takes under 10 sec and during those 30% of time it call wait more than 100 sec. 

I suspect there are instability in crm d365 after 14/11

  • Since 14/11, my custom api call response time to d365 very slow
    I m also facing similar issue. 90% of the time api response is available but 10% of the time, api call on entities are returning null due to slowness and i have to add thread.sleep to  apis.
  • Dev-Master Profile Picture
    Dev-Master 65 on at
    RE: Since 14/11, my custom api call response time to d365 very slow

    I am experiencing the same issue i am interested to loop through the items data from the business central database and call external api to get the cheaper vendor information but the response is slow and when i get the response i could not identify which vendor belongs to which product item. how can i solve this issue?

  • Peter Wong Profile Picture
    Peter Wong 7 on at
    RE: Since 14/11, my custom api call response time to d365 very slow

    Yes. We did. Would like to know any developer experience similar performance issue in past week 

  • Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Since 14/11, my custom api call response time to d365 very slow

    Hi Peter Wong,

    You would better raise a ticket to contact Microsoft Support here:

    Power Platform admin center (microsoft.com)

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