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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Online and Connect...
Microsoft Dynamics CRM (Archived)

CRM Online and Connector for Dynamics

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Posted on by RCCHULUOTA

We've had CRM 2011 setup and running on-premise for a while now but are looking to move to CRM Online.  We have previously has the Connector for Dynamics setup syncing from our Dynamics GP installation to our CRM installation.  I have setup CRM Online for the connector using the tools provided and am now trying to run the first integration map: GP Enumerated Values to Picklist.

 

The log is filling up with this error: [GP Enumerated Values to Picklist] has encountered an error while processing key [Sales]. Exception has been thrown by the target of an invocation.

 

I'm not sure where to go from here.  I did notice that the CRM Online instance is using the new style process forms as opposed to the classic forms.  It was setup this way "out of the box" after signup.  I'm pretty sure I read somewhere that they don't play well with the connector at this point.  Not sure if this is potentially causing the issue and if it is, how to turn off the new forms.

 

Thanks!

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  • Muhammad Adeel Javaid Profile Picture
    Muhammad Adeel Javaid 5,580 on at

    These errors can be normally expected, depending on the performance of the CRM server.   That map is unique in that it writes metadata, rather than actual data, to CRM.  So after each set of picklists are updated, that meta data needs to be published and if another update is attempted while the metadata is still publishing, that update will fail.  Those failures are re-tryable however and should work them selves out after two or three re-tries.  You can always re-set the ties if you'd like them to get re-tried faster.  This map is also set to run once by default, so only those records in retry should get processed after the initial processing has occurred.

    This posting is provided "AS IS" with no warranties, and confers no rights.

    Courtesy: community.dynamics.com/.../164445.aspx

  • Muhammad Adeel Javaid Profile Picture
    Muhammad Adeel Javaid 5,580 on at

    You can also refer to this link please:

    www.azurecurve.co.uk/.../how-to-install-connector-for-microsoft-dynamics-gp-preparing-data-for-integration

  • Verified answer
    RCCHULUOTA Profile Picture
    RCCHULUOTA on at

    Thanks for the suggestions however I ended up figuring it out.  Turns out the Microsoft Dynamics Integration - Integrated Company role in the GP Web Service was missing the Query Shipping Methods and Query Payment Terms operations.  This was causing an access denied exception when the Connector service tried to connect to the web service.  I figured it out by turning verbose logging on of the Connector service and getting more details about the error I was seeing in the normal (in application) log.

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