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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Will creating multiple...
Microsoft Dynamics CRM (Archived)

Will creating multiple processes have an effect on CRM Instance?

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Posted on by Huzefa Bootwala 320

Hello,

We are using CRM Online version 9.1

We have the following requirement:

If the value of XYZ field is Yes and if Opportunity is Won, update the value of ABC field to Yes in Account (Potential Customer) entity.

I have to do this for 10 fields.

I can do this by creating 10 different processes/workflow as its not possible achieving this in 1 workflow. Will this be an ideal scenario?

This can be achieved through Microsoft Flow as well. I need to know if I create 10 processes, will it have any effect on the system?

Thanx.

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I have the same question (0)
  • Suggested answer
    Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    Hi Huzefa,

    If you are creating a background workflow, this won't be an issue.

    I suggest you proceed using a background workflow for the same.

    Hope this helps..

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hi, yes I was mentioning about background workflow as an on-demand process.

  • Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    Yes, that should be good.

  • Suggested answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at

    Hi Hufeza,

    I think you can update all fields of parent account of opportunity base on condition in one workflow. All workflow process through Asynch processing service. I you have multiple process and it will be in waiting stage then it will impact Asynch processing service performance. 

    My recommendation is to ignore multiple process if you can achieve in single process.  

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hi,

    The requirement is such that it wont be possible updating everything from 1 workflow.

    Any suggestions on how should I go about if I want to use a single workflow?

    Thanx.

  • Suggested answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at

    Can you explain your requirement?

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    We have the following requirement:

    If the value of XYZ field is Yes and if Opportunity is Won, update the value of ABC field to Yes in Account (Potential Customer) entity.

    I have to do this for 10 fields.

  • Verified answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at

    so you can update parent account fields one by one in single workflow. check condition for every field and then update one by one.

    let me know if you need more help

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hi,

    Yes it works. I read on other forum posts that workflow only works for AND conditions and not for OR.

    Thanx for your help. Saved me from creating multiple processes.

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