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Small and medium business | Business Central, N...
Suggested answer

Approval WorkFlow - only one person from the group to approve

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Posted on by 104

Hi. I want to create approval workflow directed to the group of users. But I need only one person to approve the request. How can I do this? Using group of users in the 'Workflow User Groups' I need all users to approve request.

  • CF-22040757-0 Profile Picture
    35 on at
    Approval WorkFlow - only one person from the group to approve
    Hi guys,
     
    Can you let me know if we are able to do this, but using in one workflow several subgroups, like for example:
    Workflow user group:
    User 1: 1
    User 2: 1
    User 3: 2
    User 4: 3
    User: 4: 3,
     
    Where only one can approve, and mark in each level as approved, once move to next level on the sequence.
  • MarisolC Profile Picture
    97 on at
    RE: Approval WorkFlow - only one person from the group to approve

    I found that field Last modification by userid has userid that modified data, so, with this we can know who approved.

    pastedimage1671810905868v1.png

  • MarisolC Profile Picture
    97 on at
    RE: Approval WorkFlow - only one person from the group to approve

    No, because I have two different users who can approve POs, can be any of them, using Approver doesn't  achive this.

  • Suggested answer
    Govinda Kumar Profile Picture
    2,211 Moderator on at
    RE: Approval WorkFlow - only one person from the group to approve

    Hi Greex,

    You can use the Approver type as Approver and specify the user.

    You have many other options.

    pastedimage1671805366087v1.png

    You can use this as an alternative

    Thanks and Regards

  • Suggested answer
    Manan_Shah Profile Picture
    1,457 on at
    RE: Approval WorkFlow - only one person from the group to approve

    Hi Greex,

    Please ask your development Partner to do customisation. 

    In My suggestion you can add additional field on Approval entries page, where system will add & keep data with information which user "Approved" the record. The additional record line which is system auto update status as Approved, on that put something unique information so base on that you can find and understand which entries are approved & updated with user & which by system modified. 

    Hope this will help.

    Many Thanks,
    Manan

  • Business Central User Profile Picture
    107 on at
    RE: Approval WorkFlow - only one person from the group to approve

    Hi  ,

    Thank You for the quick response.

    As you said the document is approved by both the ID's (which is correct based up the Workflow User Group setup as the Sequence is set to 1 for both) but in reality there is only One Approver who's going to approve the document so the Other Approver cannot able to see which document is approved (till here it is fine)

    Now, if the end User wants to know which Approver has approve the document how he can get to know, that is my actual question.

    The screenshot I've mentioned was taken by logging with the end user, and there he can see both the approvers in 'APPROVER ID' so it is difficult for him to guess the actual approver.

    I have check out the video links you've given but they are not providing as much clarity to my requirement.

  • Suggested answer
    Dynamics 365 Profile Picture
    2 on at
    RE: Approval WorkFlow - only one person from the group to approve

    Hi

    You can get that details from Approver ID.

    The below are the status of Approval Entries, from these you will get to know:

    Created 

    Open 

    Reject

    Approved 

    Cancelled.

    As per your screenshot, the document is approved by both ID i.e. Manish Prasad and Vishal.

    pastedimage1671785908441v1.png

    For more information, Please refer the below link

    Part 1: https://www.youtube.com/watch?v=URTOghKpfps&t=3218s

    Part2: https://www.youtube.com/watch?v=yUQlhYgk_MA&t=430s

    Hope it will help you.

    Please Verify the Answer if you found relevant and make help to others also.

    Many Thanks

    Aman 

  • Business Central User Profile Picture
    107 on at
    RE: Approval WorkFlow - only one person from the group to approve

    Hi  ,

    As you mentioned we can get the 'Approver name who actually approved the document from Status field in Approval Entries page, however, I am checking but it is not clearly visible that who actually approves it.

    In STATUS field it is only showing Approved.

    I am unable to make sure who approved the document from the Workflow User Group.

    pastedimage1671779277578v1.png

  • Dynamics 365 Profile Picture
    2 on at
    RE: Approval WorkFlow - only one person from the group to approve

    Hello Marisun

    You will get to Which User really approved from Approval Entries there is field called Status, from there you can get track.

    Hope it will help you.

    Thanks

    Aman

  • MarisolC Profile Picture
    97 on at
    RE: Approval WorkFlow - only one person from the group to approve

    It seems is working, only thing I'm not loving is that all approvers appear as if they have approved, how can I know which user really approved?

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