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CRM 2013 - IE 11 errors

Posted on by Microsoft Employee

I have a few users using Windows 7 with Internet Explorer 11 that will receive Internet Explorer has stopped working - close the program or it'll say the site is not responding.  It only seems to be within the site using CRM 2013.  No other sites produce these error messages so I'm confident it's something with the site, but I can't figure out why "some" of the computers get it and others don't.  

Things I've tried: 

-Fully Updated with windows updates

-Updated Java/flash/computer drivers/silverlight/etc..

-IE-Tools-Advanced Reset

-Reset Zones to Default

-I tried increasing the timeout within IE11 via the registry 

Any other suggestions I may be missing or could try from the Dynamics CRM community?  

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM 2013 - IE 11 errors

    Hi,

    I suggest that  you could try the methods listed in the following article.

    blog.westmonroepartners.com/resolving-internet-explorer-11-windows-8-1-and-crm-dynamics-compatibility-issues

    Hope it helps.

    BR,

    Judy

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