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Not able to delete any record from CRM 2015 on premise

Posted on by

Hi all,

I am not able to delete any record from crm. I can create assign share and so on.Generic sql error is prompting me..

The logs explains: 

RequestUrl: localhost/.../dlg_delete.aspx;holidayCalendarId=&iAuditEndDate=&iId=%7bB08E539E-529A-E511-8F8A-005056B2434F%7d&i
Index=0&iObjType=4&iParentType=&iTotal=1&sCalendarId=&sParentId=&sSrcQueueId=&sSubTypes=, StackTrace: [CrmException: Generic SQL error.]
at Microsoft.Crm.Dialogs.DeleteDialogPage.ProcessCrmException(CrmException crmEx)
at Microsoft.Crm.Dialogs.DeleteDialogPage.ConfigureForm()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

[HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Event id 24065

Event source mscrmplatfrom

Please suggest.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Not able to delete any record from CRM 2015 on premise

    Hi Ritu,

    I am facing the same issue when I ran the report from front end in crm 2013

    Could you please suggest me how you have found that this version was not able to delete the record?

    Also, how have you done the same. I have facing same issue in crm 2013. We have migrated from crm 2011 to crm 2013.

    Request you to kindly suggest how can i remove this issue.

    Thanks & Regards,

    Vivek Gupta

  • ritu singhh Profile Picture
    ritu singhh on at
    RE: Not able to delete any record from CRM 2015 on premise

    Thank you all,  The error has been resolved finally, Actually I was migrating org from CRM 13 to CRM 15.

    So the default version for the org was 7.0.0.129 which was not compatible for deletion process. I just updated my crm 2015 server with 0.1 now I can delete the records ..

    The updation of the org from deployment manager was also prompting me error..thn I followed this link..

    mscrm.guru/error-updating-crm-organisation

    Now everything is working fine :)

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,304 User Group Leader on at
    RE: Not able to delete any record from CRM 2015 on premise

    Hi Ritual are you sure these records do not have dependencies with background tasks such Work flows and activities?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Not able to delete any record from CRM 2015 on premise

    Hi ritu,

    can you make sure that you have assign security roles for deletion of that record.

    thanks

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