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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Request for Guidance o...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Request for Guidance on using Retail Kits to be included in sales order lines in D365 FO

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Posted on by Dewitt 232
In our eCOM channel, the team are also selling the Retail Kit items, but when the SO is invoiced from the Back office (D365 F&O), it shows as inventory not available even though inventory of the kit components are there.
 
Categories:
Dynamics 365 Supply Chain Management
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  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 673 Super User 2026 Season 1 on at
    Once the kit order is placed, you have to follow the below steps:
     
    1. Assemble the Kit order in Kit Orders form [Retail & Commerce > Products & Categories > Kit Orders]
    2. Select the new kit order and click on 'Assemble' on the Action Pane of the form. [This action will add the inventory]
    3. Perform fulfillment [Optional]
    4. Invoice the order.
     
    Also I would like to point out that the ability to sell product kits in the out of the box E-Commerce is not supported yet.
     
    Related Learn Documents:
     

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