Small and medium business | Business Central, N...

Items disappearing from sales ledger

(0) Share

Report

Posted on by Community member

Hi,

Wondering if anyone has encountered the issue of items disappearing from the sales journal. This is happening on our restaurant POS and seems to be no pattern to the cause of it.

The total bill still shows just none of the items that have been rung in. Also, confirmed the journal wasn't paged down to not show the items. If anyone has insight to this issue I would appreciate it.

Categories:

Business Central

All responses (2)

Answers (0)

Suggested answer

YUN ZHU 73,565 Super User 2024 Season 2 on at

Like (1)

Report

Items disappearing from sales ledger

Hi, I think you should to contact the partner that provides POS integration. This is not a problem with standard BC, and the screen you provide is not a standard BC page. So only they can investigate the issue specifically.

Hope this helps.

Thanks.
ZHU
Suggested answer

gdrenteria 12,167 Most Valuable Professional on at

Like (1)

Report

Items disappearing from sales ledger

Hi

From what I see, it is an integration with business central, so the interfaces that comprise the process you indicate would have to be reviewed.

APIs or WS use, and also part of the design and development that has been applied in the application.

Best Regards

Gerardo