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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Shopify Connector - Pr...
Small and medium business | Business Central, N...
Suggested Answer

Shopify Connector - Products Sync Problem

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Posted on by KateTsk 26

Hello,

We have migrated to Shopify and are using the native Shopify connector of Business Central.

Currently I'm facing the problem when running the synchronisation of Products from Shopify to Business Central. 

When we synchronised the products for the first time all items have been successfully created and the Unit Cost and Unit Price fields were updated respectively. However, we have to change our cost prices and the unit prices once per week and we are doing it in Shopify. The strange thing that we noticed is that after updating the Shopify item card for these fields the synchronisation did not update the respective fields in Business Central. The Unit Cost and Unit Price fields are unchanged.

Is someone using Native Shopify connector and has anyone faced the same issue?

pastedimage1679583507468v1.pngpastedimage1679583524929v2.png

Shopify Card Setup

pastedimage1679583711260v3.png

I have the same question (0)
  • Suggested answer
    NAV_with_Narang Profile Picture
    NAV_with_Narang 2,294 Moderator on at

    On the Shopify Products page inside Business central, there may be a D/T stamp on when was a record/item updated from Shopify. When you ran the sync with the updated prices, that D/T can you see that appearing in the column anywhere?

  • Suggested answer
    KateTsk Profile Picture
    KateTsk 26 on at

    Yes, I just changed the price and cost on Shopify Again and run the sync. D/T stamp says it was updated at 8:00 PM but nothing was changed again. See below screens.

    pastedimage1679587382228v1.png

    Shopify Item Card

    pastedimage1679587402223v2.png

    BC Item Card

    pastedimage1679587423045v3.png

  • Christoph5465 Profile Picture
    Christoph5465 84 on at
    Hi there,
     
    I use the Shopify connector in Business Central (BC) to sync products from Shopify to BC. SKU mapping=item number. Why doesn't the connector transfer price changes of the variants in Shopify to BC item master data when the connector syncs products?
     
    Regards
     
    Chris
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 20,441 Super User 2025 Season 2 on at

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