Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) Remove Activity Record...

Remove Activity Record from e-mail subject line

(0) Share

Report

Posted on by Community Member

I am stuck trying to remove the CRM activity record from the subject line of a Quick Campaign mail out. Can anyone provide a link to instructions for that task?

*This post is locked for comments

All responses (4)

Answers (1)

Abed Haniyah 4,285 on at

Like (0)

Report

RE: Remove Activity Record from e-mail subject line

Great, but keep in mind that tracking token will be disabled on all the sent email not only for the ones that will be sent from a Quick Campaign :)
Community Member on at

Like (0)

Report

RE: Remove Activity Record from e-mail subject line

There has been an answer.

The issue was the e-mail tracking token. I had to uncheck the tracking token option in the e-mail configuration.
Abed Haniyah 4,285 on at

Like (0)

Report

RE: Remove Activity Record from e-mail subject line

Could you please explain more about your requirement ?
Verified answer

Community Member on at

Like (1)

Report

RE: Remove Activity Record from e-mail subject line

Are you talking about the email "tracking token" Where it puts something like CRM:12345 in the subject?

Thats under Settings > system administration > system settings> email tab > uncheck tracking token