web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / New Serial created in ...
Supply chain | Supply Chain Management, Commerce
Unanswered

New Serial created in POS but not created in Serial numbers page

(0) ShareShare
ReportReport
Posted on by ThuNgo 978

Hi Experts,

I have some concerns about Serial number.

I created PO and received serialized items in Cloud POS, during receiving i registered new serial number for this item. The receiving process finished and Inventory transactions are created at D365FO.

But, the newly created serial numbers in Cloud POS are not updated accordingly on Serial numbers page.

* These serial numbers are created in Cloud POS and show on Inventory transactions (D365FO)

pastedimage1640764003732v1.png

** Not auto-created in Serial number page (D365FO)

pastedimage1640764059624v2.png

I have run P-0001 batch job but nothing happened.

=> Is this a standard behavior? Did MS designed it this way? 

Thank in advance,

Best regards,

Thu,

I have the same question (0)
  • Ramune Profile Picture
    Ramune Microsoft Employee on at

    Hi Thu,

    if you will not get any help from the community, please create a support case for us to investigate the case and assist you.

  • BB Community Screen Profile Picture
    BB Community Screen 30 on at

    Hi Thu,

    Perhaps you can also try running the following two processes which I generally have setup as recurring batch jobs.

    - Product Availability

    Retail and Commerce>Retail and Commerce IT>Products and inventory

    -Product Availability with tracking dimensions

    Retail and Commerce>Retail and Commerce IT>Products and inventory

  • ThuNgo Profile Picture
    ThuNgo 978 on at

    Hi,

    I tried but it does not work.

    pastedimage1641346335521v2.png

    Thank and best regards,

    Thu

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the January Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 1,093

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 193 Super User 2026 Season 1

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 159 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans