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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / New Serial created in ...
Supply chain | Supply Chain Management, Commerce
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New Serial created in POS but not created in Serial numbers page

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Posted on by ThuNgo 972

Hi Experts,

I have some concerns about Serial number.

I created PO and received serialized items in Cloud POS, during receiving i registered new serial number for this item. The receiving process finished and Inventory transactions are created at D365FO.

But, the newly created serial numbers in Cloud POS are not updated accordingly on Serial numbers page.

* These serial numbers are created in Cloud POS and show on Inventory transactions (D365FO)

pastedimage1640764003732v1.png

** Not auto-created in Serial number page (D365FO)

pastedimage1640764059624v2.png

I have run P-0001 batch job but nothing happened.

=> Is this a standard behavior? Did MS designed it this way? 

Thank in advance,

Best regards,

Thu,

  • ThuNgo Profile Picture
    ThuNgo 972 on at
    RE: New Serial created in POS but not created in Serial numbers page

    Hi,

    I tried but it does not work.

    pastedimage1641346335521v2.png

    Thank and best regards,

    Thu

  • BB Community Screen Profile Picture
    BB Community Screen 30 on at
    RE: New Serial created in POS but not created in Serial numbers page

    Hi Thu,

    Perhaps you can also try running the following two processes which I generally have setup as recurring batch jobs.

    - Product Availability

    Retail and Commerce>Retail and Commerce IT>Products and inventory

    -Product Availability with tracking dimensions

    Retail and Commerce>Retail and Commerce IT>Products and inventory

  • Ramune Profile Picture
    Ramune on at
    RE: New Serial created in POS but not created in Serial numbers page

    Hi Thu,

    if you will not get any help from the community, please create a support case for us to investigate the case and assist you.

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