Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics RMS (Archived)

Account Payment Receipt Format

Posted on by 65

When a customer makes a payment on the account, can I get a payment receipt format that just shows customer information and total amount paid instead of a long receipt showing how the payment was posted? We are getting a lot of paper wastage printing those large receipts. Please help, thank you!

*This post is locked for comments

  • Kevin Antosh Profile Picture
    Kevin Antosh 1,645 on at
    RE: Account Payment Receipt Format

    Hi!  It may be possible to customize the receipt templates to show just the information that you want. This is something that can be done through your Microsoft Dynamics RMS Partner. If you do not have a Microsoft Dynamics RMS Partner, RITE's tech support line is 888-267-7483.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Account Payment Receipt Format

    I have the same problem is there anyone has a formula/code for it on xml? I've tried editing it but it only shows previous balance 0 and new balance 0. can somebody help us how to edit the receipt.xml file that shows the details on the balance of the customer.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans