We are packing the CRM 2016 Outlook Client for automated installation via SCCM.
In testing the package, we first installed, the CRM 2016 Outlook Client, then we are attempting to install the Update 1.0.
At this point we encounter an error "Unable to Query Service Status".
Anyone com across a problem like this. I appreciate all feedback:)
Thanks,
Neil
Here's an install log file extract of the error;
08:12:59| Info| CrmAction execution time; HotfixArpEntryAction; 00:00:00
08:12:59| Info| Deleting C:\WINDOWS\$CrmUninstallKB3154952_Client_1033$
08:12:59| Info| CrmAction execution time; PopulateUninstallDirectoryAction; 00:00:00.1716033
08:13:05| Info| CrmAction execution time; InstallTelemetryServiceForCrmClient; 00:00:06.2401200
08:13:05| Error| Install exception.System.Exception: Action Microsoft.Crm.UpdateWrapper.InstallTelemetryServiceForCrmClient failed. ---> Microsoft.Crm.CrmException: Unable to Query service status.
at Microsoft.Crm.ServiceControlManager.StartService(ServiceSafeHandle service)
at Microsoft.Crm.UpdateWrapper.InstallTelemetryServiceForCrmClient.StartService()
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
at Microsoft.Crm.UpdateWrapper.HotfixMspInstaller.Install()
at Microsoft.Crm.Setup.Shared.ComposedInstaller.InvokeInstall(Installer installer, IDictionary stateSaver)
at Microsoft.Crm.Setup.Shared.ComposedInstaller.InternalInstall(IDictionary stateSaver)
at Microsoft.Crm.Setup.Shared.ComposedInstaller.Install(IDictionary stateSaver)
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Install(IDictionary data)
at Microsoft.Crm.Setup.Shared.SetupBase.ExecuteOperation()
08:13:05|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.ExecuteOperation
08:13:05| Info| failed.
08:13:05| Info| Setup did not complete successfully.
Action Microsoft.Crm.UpdateWrapper.InstallTelemetryServiceForCrmClient failed.
Unable to Query service status.
08:13:05| Error| Setup did not complete successfully.
08:13:05|Verbose| Method exit:
